Refund policy

RETURN AND REFUND POLICY

At Timezi, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

Eligibility
Returns are accepted within 7 days of delivery. To be eligible for a return, the item must be defective or damaged upon arrival.

Refund Process
If your product is confirmed defective, you are entitled to a 100% refund. Once we receive and inspect the returned item, we will process your refund within 3-5 business days.

How to Initiate a Return
Contact us within 7 days of receiving your order at +8801746365474. Please have your order details ready and describe the defect clearly.

Non-Returnable Items
Items that show signs of use, physical damage caused by the customer, or are returned after 7 days will not be accepted.